{"id":2775,"date":"2026-03-11T23:42:39","date_gmt":"2026-03-11T23:42:39","guid":{"rendered":"https:\/\/sysopdemo.com\/theroomstore\/?p=2775"},"modified":"2026-03-24T15:23:36","modified_gmt":"2026-03-24T15:23:36","slug":"%e2%81%a0solicitar-una-garantia","status":"publish","type":"post","link":"https:\/\/theroomstore.com.mx\/en\/%e2%81%a0solicitar-una-garantia\/","title":{"rendered":"\u2060Solicitar una Garant\u00eda"},"content":{"rendered":"<p class=\"has-ast-global-color-2-color has-text-color has-link-color wp-elements-0e3810cf78878db4a590850777d2925e\"><strong>Informaci\u00f3n de Garant\u00eda<\/strong><\/p>\n\n\n\n<p class=\"has-ast-global-color-2-color has-text-color has-link-color wp-elements-8500465662e3e44d417c7801556fcc92\">Si encuentras alg\u00fan defecto en el producto que adquiriste en nuestra tienda por favor cont\u00e1ctanos v\u00eda email<strong>: the_room_@outlook.es<\/strong> explic\u00e1ndonos detalladamente la raz\u00f3n por la cual solicitas una garant\u00eda, esto con el fin de evitar gastos de env\u00edo innecesarios.&nbsp;<\/p>\n\n\n\n<p class=\"has-ast-global-color-2-color has-text-color has-link-color wp-elements-27a05c55312466fbcdf14c73e2b8943f\"><br><strong>IMPORTANTE<\/strong>&nbsp;agregar fotos: del producto donde se muestre la parte da\u00f1ada, otra del producto completo y el tama\u00f1o\/talla de este mismo.&nbsp;<br><br>Una vez autorizada se remplazar\u00e1 por el mismo producto (modelo, precio, color y talla). En caso de que no haya stock disponible se podr\u00e1 cambiar por otro.&nbsp;<strong>Este proceso puede tomar de 3-7 d\u00edas h\u00e1biles.<\/strong><\/p>\n\n\n\n<p class=\"has-ast-global-color-2-color has-text-color has-link-color wp-elements-f5c58336710129bb614aba35ba413ec2\">Daremos seguimiento a tu caso por medio del email, sobre c\u00f3mo resolver el problema, as\u00ed como que procedimiento seguir en caso de que tu garant\u00eda sea aprobada.<\/p>\n\n\n\n<p class=\"has-ast-global-color-2-color has-text-color has-link-color wp-elements-b6b8f8b2ac8dcb0fd7d34062fc21fa2f\"><strong>Pol\u00edtica de Garant\u00edas<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"has-ast-global-color-2-color has-text-color has-link-color wp-elements-ae38f47951e583e2b595af079ecbda80\">A menos de que la ley local estipule lo contrario, esta garant\u00eda se limita a 30 d\u00edas a partir de la fecha de compra y se limita al comprador original.<\/li>\n\n\n\n<li class=\"has-ast-global-color-2-color has-text-color has-link-color wp-elements-40cce5015b5a308af1e4985f55d1054a\">La garant\u00eda no ser\u00e1 aplicada en caso de abuso, negligencia, descuido, utilizando el producto de cualquier otra forma a la prevista, reemplazando con otra pieza o accesorio, intento de reparaci\u00f3n o modificaci\u00f3n.<\/li>\n\n\n\n<li class=\"has-ast-global-color-2-color has-text-color has-link-color wp-elements-e5a3c8f844b448ec2b8cdf21e729c01a\">La corrosi\u00f3n y deterioraci\u00f3n del material despu\u00e9s de un uso prolongado no estar\u00e1n cubiertos por nuestra garant\u00eda.<\/li>\n\n\n\n<li class=\"has-ast-global-color-2-color has-text-color has-link-color wp-elements-8525b9553375ddf79508e0035dd33dbc\">Se requiere un comprobante de compra con todas las posibles reclamaciones de garant\u00eda.<\/li>\n\n\n\n<li class=\"has-ast-global-color-2-color has-text-color has-link-color wp-elements-8d07e2429475bb2c4933c12296116cce\">Esta garant\u00eda tiene prioridad sobre cualquier otro acuerdo o garant\u00eda, general o especial, expresa o impl\u00edcita y ning\u00fan representante o persona est\u00e1 autorizado a asumir la responsabilidad u obligaci\u00f3n en nuestro nombre en relaci\u00f3n con la venta o el uso de este producto.<\/li>\n<\/ul>\n\n\n\n<p class=\"has-ast-global-color-2-color has-text-color has-link-color wp-elements-431e69b03a540e2d17404eb8424ec2a7\"><strong>\u00bfTengo l\u00edmites de Cambios?<\/strong><br>Si,&nbsp;es un solo cambio por compra, que puedes realizar en los primeros 30 d\u00edas naturales despu\u00e9s de que lo hayas recibido, por lo que te sugerimos verificar minuciosamente tus productos en cuanto los hayas recibido.<br><br><strong>IMPORTANTE:<\/strong>&nbsp;Los cambios por paqueter\u00eda tienen que regresarse en un sobre o caja extra a la del empaque para evitar da\u00f1os en el producto (Los cambios que no lleguen en la presentaci\u00f3n correcta de env\u00edo no se aceptar\u00e1n). Igualmente, no da\u00f1ar el empaque original con cinta adhesiva.&nbsp;&nbsp;<\/p>","protected":false},"excerpt":{"rendered":"<p>Informaci\u00f3n de Garant\u00eda Si encuentras alg\u00fan defecto en el producto que adquiriste en nuestra tienda por favor cont\u00e1ctanos v\u00eda email: the_room_@outlook.es explic\u00e1ndonos detalladamente la raz\u00f3n por la cual solicitas una garant\u00eda, esto con el fin de evitar gastos de env\u00edo innecesarios.&nbsp; IMPORTANTE&nbsp;agregar fotos: del producto donde se muestre la parte da\u00f1ada, otra del producto completo [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[1],"tags":[],"class_list":["post-2775","post","type-post","status-publish","format-standard","hentry","category-sin-categoria"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/theroomstore.com.mx\/en\/wp-json\/wp\/v2\/posts\/2775","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/theroomstore.com.mx\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/theroomstore.com.mx\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/theroomstore.com.mx\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/theroomstore.com.mx\/en\/wp-json\/wp\/v2\/comments?post=2775"}],"version-history":[{"count":1,"href":"https:\/\/theroomstore.com.mx\/en\/wp-json\/wp\/v2\/posts\/2775\/revisions"}],"predecessor-version":[{"id":2777,"href":"https:\/\/theroomstore.com.mx\/en\/wp-json\/wp\/v2\/posts\/2775\/revisions\/2777"}],"wp:attachment":[{"href":"https:\/\/theroomstore.com.mx\/en\/wp-json\/wp\/v2\/media?parent=2775"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/theroomstore.com.mx\/en\/wp-json\/wp\/v2\/categories?post=2775"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/theroomstore.com.mx\/en\/wp-json\/wp\/v2\/tags?post=2775"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}